Chatbot Audit

Who’s answering your front door?

Can your chatbot answer these questions with accuracy?

      • Are you licensed and insured?
      • Can I get a loaner car?
      • Can I order online for pickup?
      • Do you have emergency hours?
      • Do you offer discounts (senior, military, student)?
      • Do you offer free consultations?
      • Do you offer free estimates?
      • Do you offer telehealth visits?
      • Do you work on [specific car make/model]?
      • How long will my repair take?
      • How much does a consultation cost?
      • How quickly can you come out?
      • What are your Black Friday specials?
      • What are your business hours?
      • What do I need before our first meeting?
      • What insurance do you accept?
      • What payment methods do you accept?
      • What services do you offer?
      • What should I bring to my appointment?
      • What types of cases do you handle?
      • What’s the average home price in [area]?
      • What’s your return policy?
      • What’s your service area?
      • Where are you located?

Can it respond to one word or phrases for people who have difficulty typing or lower language skills:

      • insurance
      • estimate
      • hours
      • returns
      • services
      • discount
      • free
      • shipping